PRIVACY POLICY

Last Updated: October 19, 2026

At Devent Decor, we value the trust you place in us and recognize the importance of protecting your personal information. This Privacy Policy describes how Devent Decor (“we”, “our”, or “us”) collects, uses, stores, shares, and otherwise processes your personal information when you access or use https://deventdecor.com (the “Website”).

By accessing our Website, providing your information, or purchasing our products, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before processing your personal information.

1. Collection of Personal Information

When you visit or use our Website, we may collect personal information that you voluntarily provide or that is generated through your interaction with our services.

The information we collect may include:

• Personal details: Name, email address, mobile number, billing address, and shipping address.

• Order information: Products purchased, order history, transaction details, delivery preferences, returns, and refund requests.

• Payment information: Payment status, transaction references, and other information provided by payment service providers. Payment credentials may be processed directly by those providers.

• Account information: Login details and preferences, if you create an account.

• Technical information: IP address, browser type, device information, operating system, and website activity.

• Communication information: Messages, feedback, inquiries, and other information you provide when contacting our customer support team.

You may browse certain portions of our Website without directly providing personal information. However, some features, such as placing an order, may require specific information.

2. Use of Personal Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders.

• Arranging shipping and delivery.

• Processing payments, refunds, cancellations, and returns.

• Sending order confirmations and transaction-related notifications.

• Responding to questions and providing customer support.

• Managing customer accounts and preferences.

• Improving our products, services, and website experience.

• Detecting suspicious transactions, preventing fraud, and maintaining website security.

• Sending promotional communications where permitted by law and subject to your preferences.

• Complying with applicable legal, tax, accounting, and regulatory obligations.

We process personal information only for appropriate purposes and in accordance with applicable law.

3. Sharing and Disclosure of Information

We may share personal information with third parties when necessary to operate our Website and provide our services.

These parties may include:

• E-commerce service providers: Shopify and related providers that support our online store.

• Payment service providers: Companies that process and verify customer payments.

• Shipping partners: Courier companies and logistics providers that deliver orders.

• Technology providers: Website hosting, maintenance, security, and technical support providers.

• Analytics and marketing providers: Services that help us understand website performance and communicate relevant offers, where permitted.

• Professional advisers: Legal, accounting, and other professional advisers where necessary.

• Government and regulatory authorities: Where disclosure is required by law or necessary to protect our rights.

We expect service providers handling personal information on our behalf to process it in accordance with applicable requirements.

We do not sell your personal information to third parties for their independent marketing purposes.

4. Cookies and Similar Technologies

Our Website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, maintain shopping cart contents, analyze website traffic, and improve the shopping experience.

Some cookies may be provided by third-party services integrated into our Website.

You can manage cookies through your browser settings and any cookie preference tools we provide. Disabling certain cookies may affect the availability or functionality of some features.

Where legally required, we will seek consent before using non-essential cookies and tracking technologies.

5. Payment Security

We use third-party payment service providers to facilitate online transactions. Your payment information may be collected and processed by the relevant provider under its own terms and privacy policy.

We do not intend to store complete payment card details on our Website unless a specific authorized payment service supports such storage.

Customers should review the applicable payment provider’s security and privacy practices before completing a transaction.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure. While we work to safeguard your information, we cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps as required by applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, recordkeeping, fraud prevention, dispute resolution, and legal compliance.

When personal information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal obligations.

8. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permitted.

• Withdraw consent where processing is based on consent.

• Exercise applicable rights relating to processing or sharing of your information.

• Opt out of promotional communications.

• Raise a complaint regarding our handling of personal information.

To exercise an applicable right, please contact us using the contact details provided in this policy. We may need to verify your identity before processing certain requests.

9. Marketing Communications

We may send promotional messages about new arrivals, festive collections, special offers, and other products where permitted by law and subject to your preferences.

You may opt out of promotional emails using the unsubscribe link or by contacting us.

Opting out of marketing communications will not necessarily stop essential transactional messages, such as order confirmations, delivery updates, and refund notifications.

10. Third-Party Links and Services

Our Website may contain links to third-party websites or integrate third-party services. These services may have separate privacy policies and data handling practices.

We encourage you to review the relevant policies before providing personal information to third parties. We are not responsible for the independent privacy practices of websites that we do not operate.

11. Children's Privacy

Our Website is intended for general shopping purposes and is not designed to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information in circumstances where collection is not permitted, please contact us so that we can review the matter and take appropriate action.

12. International Processing of Information

Some of our service providers may process or store information in locations outside your state or country, depending on their operations and infrastructure.

Where applicable, we take reasonable steps to ensure that such processing and transfers comply with relevant data protection requirements.

13. Consent and Withdrawal

Where we rely on your consent to process personal information, you may withdraw that consent through the available preference settings or by contacting us.

Withdrawal of consent does not affect processing already lawfully carried out before withdrawal. It may also affect our ability to provide certain features or services that require the relevant information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date. We encourage you to review this page periodically.

15. Contact Us and Grievance Redressal

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Devent Decor
Website: https://deventdecor.com
Email: [Insert official customer support email]
Phone: [Insert customer support phone number]
Registered Business Address: [Insert registered business address]

Grievance Contact: [Insert designated grievance contact, if applicable]

We will review privacy-related requests and complaints and respond within the period required by applicable law.

By using our Website, you acknowledge this Privacy Policy, subject to any consent requirements under applicable law.